Share This

 
How to Convince Writing Clients to Pay You More

01/27/10

Make a Living Writing blog reader Susan Glenn emailed me a while back to ask for more information on how to convince corporate clients to pay higher rates for your services.

"Tips about how writers can articulate their worth would be very interesting," she wrote. "Not what does the writer NEED, but what is professional writing WORTH to the client -- especially relative to other professional services they retain."

Great question...so today I'll share a bit of the speech I give prospective clients who ask me about rates. One of the things I'll frequently say early on goes something like this:

"If you're having a bidding contest to find the lowest price, I'd like to tell you right now I'm going to lose. I will not be your lowest bidder, and I don't generally work with companies that are only concerned with how little they can pay for writing.

"I work with business owners seeking exceptionally talented writers who can help establish them as the pre-eminent thought leaders in their sector. They need to communicate in a sophisticated, compelling way with their target audience.

"That's what I will deliver for you -- authoritative content that communicates that you are the most knowledgeable source for information in your industry. This will attract quality clients, build Web traffic, and will pave the way for you to charge more for what you do."

Of course, when presented with it that way, most of my prospects rush to say, "Oh, that's me! I understand that I need to be the authority. That's just what we need to do." And discussions of how little they can get me to work for tend to evaporate.

They get it immediately -- I've helped them put their finger on what it is they're really in the market for. They need content so compelling and strong that it will enhance their brand and company reputation, and bring them more business. Not every writer can give them that -- but I can.

Once you've framed it that way, if they balk at a rate, I tend to point out that paying, say, $1,500 for a custom-written article they can get republished in newspapers, use on their site, hand out as fliers, email to their prospect list, expand into a white paper, and otherwise use FOREVER to promote their business and drive Web traffic at no additional charge is the marketing bargain of the century.

Compare it to the cost of placing a single decent-sized print ad! To doing one radio spot, or putting up one billboard! The reality is that having strongly written information about your company is a real deal, even at prime rates.

I find most writers don't think about their services through the client's eyes. Writing is usually part of companies' marketing budget -- and in that context, it's very affordable compared with many other forms of marketing spend.

So ask for a great rate, and explain why you'll be worth it. You'll be surprised how often you find yourself with a wonderful new client who's happy to have you, and willing to pay you what you deserve.

For more about negotiating rates, see my post for the week on WM Freelance Writing Community - How I Got Paid $300 A Blog.


Comments


Mike -- January 29, 2010, 8:31 am
Carol,

I hope you don't mind if I use your words verbatim, they are so compelling. You're right, in that most companies see writing as a place to save money. They may figure, "Hey, anyone can write, where's the real secret in that?" They see radio and billboard advertising as a specialty area - they can't do it themselves. It's the curse of us writers, we do something that has little if any barrier to entry. It's a relative few that can even recognize good writing, even fewer who can do it.

Thank you again for your tips and perspective. (Really, can I use your words verbatim?) Keep up the inspiring lessons for us aspiring earners. Ciao!

Mike


Carol Tice -- January 29, 2010, 9:23 am
Hey, feel free to rip me off! Everything on my blog is something I'm giving away.

Why do I feel confident telling other writers many of my secrets? Because the more writers who can talk to clients this way and sell their value, the more rates will firm up. Which is good for all of us.

Hope it pays off for you!

Carol


Randy Hecht -- January 31, 2010, 9:17 am
Great advice, Carol.

I provide writing and editing services in several languages and field a team of independent contractors from a variety of countries, most in Latin America. Sometimes, prospective clients mistake this model for an indicator that I am outsourcing to cheap foreign labor. So I had to develop a marketing message that makes it clear that I'm selling quality and native fluency in all the languages we handle. People who get it want to work with me. As for the people who still don\'t get it and are hoping for a price break by hiring Mexicans--well, I don\'t want to work with them. If you insist on selling quality, you\'ll develop a roster of clients who insist on buying quality, and everyone will get real value out of the transaction.


Clarence Giles -- February 1, 2010, 8:47 am
Agreed, Carol; Referencing your response to whiners. But, without compromising your active clients, can you point me in the direction of some possibilities which lessens the monumental search for fair paying markets?
Thanks.
Clarence


Carol Tice -- February 1, 2010, 9:24 am
Clarence -- that's hard to do without knowing about your background...but generally, I find that the more complex, technical or arcane an industry is, the more likely they will pay well. Personally, my great-paying corporate clients have included a global insurance consultancy, a legal portal online, a financial-services firm, and most recently I'm writing for a company that sells surety bonds. I think you get the idea. Ask yourself, could anybody write about this stuff? If the answer's no, pay should be better.

And in general -- but not always -- larger corporations seem to understand the value of writing and pay better than smaller ones. The exception is the occasional well-funded startup that really needs powerhouse materials to make a dent in the marketplace.

The easiest way to find a corporate client when you're starting out that I know is to consider a niche you have some expertise in -- say, insurance. Now look at all the Web sites of local insurance brokers. Take the half-dozen with the worst-looking Web sites and call them.

"I notice your Web site doesn't have an About Us page, or a page of bios of your team, or a description of each of the insurance types you carry," you say. "I'm wondering if you'd like some help with that?"

You'll be surprised how many of these prospects will be thrilled to hear from you. Then you can proceed on to the value speed in my post. Good luck with it!

Carol

Carol


Carol Tice -- February 1, 2010, 9:27 am
Sorry -- that should be "value speech"!

And once you have a few of these smaller businesses...start looking to move up. Look at big portals in the sector and find the one that's floundering. Call them. Repeat as necessary until you're earning good rates...

Carol